Frequently Asked Questions

The data center is located in a 4th level seismic region, which represents the lowest risk level and all ground studies have been completed.

Environmental risk assessments were conducted in accordance with international data center standards together with local and international experts. Both historical and recent regional risk factors were thoroughly analyzed and evaluated. The secure nature of the surrounding area also contributes to minimizing environmental and operational security risks.

Yes. The facility has been designed and implemented to support all customers operating simultaneously under full-load conditions. Power infrastructure capacity has been specifically engineered according to maximum projected utilization requirements. In addition, fully redundant electrical infrastructure systems have been deployed to ensure uninterrupted operations during power outages. Cooling systems — one of the most critical components of data center operations — have also been designed with the same redundancy principles.

The 19” data center rack cabinet systems comply with EN 61587-1, IEC 60917, and IEC 60297 standards and are certified accordingly. Deployment of non-standard cabinets such as mainframe systems and storage units is also supported and should be evaluated together with data center management teams.

Customers are authorized only for their designated areas within the system halls. Access to system halls is controlled through weight-sensitive mantraps and biometric iris recognition systems. Operational support is provided to visitors during their activities within the system halls. System halls are continuously monitored through surveillance cameras positioned to monitor cold aisle corridors in front of the cabinets. Access to cabinet front doors, rear doors, and hot aisle entry points is managed through individually authorized access cards. Cabinet door status is also continuously monitored. Camera recordings are retained in compliance with applicable standards and retention requirements.

Yes. All infrastructure systems are continuously monitored. In addition to device-specific monitoring units, all systems are centrally monitored through integrated BMS platforms. Card access systems, fire detection systems, lighting automation, BMS, and additional operational systems are also monitored through an upper-layer platform called EBYS. Furthermore, DCIM software platforms are utilized for cabinet monitoring, sensor management, inventory tracking, and operational workflow management within the white space.

Our fully redundant infrastructure enables uninterrupted 24/7 operations and high business continuity standards.

Redundant power infrastructure is provided through dual power feeds, UPS systems, and generator infrastructure.

Temperature and humidity are continuously maintained through redundant precision-controlled cooling systems.

Physical security is maintained through 24/7 camera surveillance, biometric access control systems, and multi-layered security measures.

Authorized users are granted controlled access through identity verification and authorization procedures.

Remote Hands is a 24/7 support service where our expert technical teams perform physical operational interventions on behalf of customers.

A highly organized, redundant, and professionally labeled fiber and copper structured cabling infrastructure is provided in accordance with enterprise data center standards.

Through our carrier-neutral infrastructure, customers can access multiple internet and data communication service providers.

Maximum protection is provided through early fire detection systems and gas-based fire suppression solutions.

The facility complies with international standards and certifications including TS EN 50600 Design & Operations, TIER IV Design & Facility, ISO 27001, ISO 27701, ISO 22301, ISO 20000, ISO 27017, ISO 14001, and ISAE 3402.

Flexible project-based rental options are available according to operational requirements.

Real-time power consumption monitoring is performed through intelligent PDU systems.

All critical power infrastructure systems are designed with 2N redundancy architecture.

The risk of interruption is minimized through redundant carrier infrastructure and multi-operator connectivity.

Yes. All systems and support teams operate continuously on a 24/7 basis.

Only specifically authorized personnel are permitted access to customer equipment and designated operational areas.

Yes. The modular infrastructure architecture enables scalable growth and future expansion capabilities.

Services are provided to organizations across multiple industries including finance, public sector, e-commerce, and technology.

Yes. Services are provided under SLA commitments with high availability standards.

Data security is ensured through comprehensive physical and digital security controls implemented at multiple layers.

Yes. Energy-efficient infrastructure is provided with low PUE targets and sustainability-focused operational practices.

Yes. Customer-specific reporting and audit support services are provided.

Applications for the limited-capacity areas within the new phase are currently ongoing. Service availability is planned for the end of Q3 2026. For detailed information regarding the cabinets to be offered within Phase 2, you may contact us through the Contact page.

You may contact us here for a quotation tailored to your organization’s requirements.